(5.0 / 5)1227+ Ratings

Basin Reviews

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Overall Rating

5.0
11 Reviews
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About Basin

Basin is a company that was founded in October 2017 and is passionate about serverless technology and static site development. The company has steadily grown since its launch and now has thousands of designers, developers, and businesses using their form backend to speed up and enhance their form development workflow. They also have a public roadmap and openly discusses feature ideas and future plans with their customers.

Basin believes in simple and transparent pricing, respecting privacy and caring about the security of their customers' data. They give free trials of paid plans upon request and offer refunds if customers accidentally forget to cancel at the beginning of a new billing period. The company is focused on product development and prefers letting their features and overall UX do the selling over hiring a sales team.

Basin Pros & Cons

Pros of Usebasin.com:

  • Ease of Use: It offers a complete backend automation platform for codeless submission handling, processing, filtering, and routing. It fits seamlessly into existing workflows and makes building and scaling forms faster without forcing users to learn any new frameworks, languages, or tools.
  • Integration: It accepts form submits from any source and can be connected to tools like Zapier, Pipedrive, Slack, and more to automate tasks and get the workflow going with every new form submission.
  • Spam Protection: It utilizes multiple layers of protection to screen out 99.4% of spam. It offers easy captchas, machine learning AI spam filter, and invisible defenses against known bots.
  • Reliable Email Delivery: It ensures reliable email delivery of form submissions in collaboration with Postmark.

Cons of Usebasin.com:

  • Cost: While it provides an unlimited amount of third-party integration options through Zapier, Make (formerly Integromat), Pabbly, and webhooks, these services can quickly become cost-prohibitive depending on the volume of events you anticipate.
  • Speed: Native integrations will be faster than ones provided through a workflows automation app like Zapier or Make. There is no middle party that needs to coordinate the syncing. It is just one app talking to the other.
  • Complexity of Workflow: While it’s very simple to chain many integrations together and create complex workflows that would be unimaginable through native integrations alone, the alternative is probably building your own custom applications, and at this point, the price may no longer be the determining factor.

Please note that these pros and cons are based on the latest update and may vary. Always check the official website for the most accurate and up-to-date information.

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Basin Customer Reviews (11)

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Ella Reardon
Ella Reardon
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Feb 8, 2023
Abdelouahed Donkervoort
Abdelouahed Donkervoort
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Feb 8, 2023
Everett Rivenburg
Everett Rivenburg
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Feb 8, 2023
Alice Hunt
Alice Hunt
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Feb 7, 2023
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Caitlin John
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Tom Schroeder
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Donna Ludwig
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Johnny Pigg
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Catherine Berger
Catherine Berger
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Feb 5, 2023
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Max Berg
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Feb 5, 2023

Basin Customer’s Q&A

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Basin Pricing

Usebasin.com offers a variety of pricing plans to cater to different needs:

  • Free Plan: This plan includes 1 form endpoint, 50 submissions per month, 30-day data retention, basic spam protection, AJAX support, and Zapier integration. It's great for testing and lite use.

  • Basic Plan: Priced at $3.33 per month, this plan includes 3 forms, 250 submissions per month, 500MB file storage, and 1 project.

  • Standard Plan: Priced at $10 per month, this plan includes unlimited forms, 1K submissions per month, 2GB file storage, unlimited projects, and collaborators. It also includes auto-responses, Slack integration, API access, webhooks, and custom branded emails.

  • Premium Plan: Priced at $30 per month, this plan includes unlimited forms, 5K submissions per month, 10GB file storage, unlimited projects, and collaborators. It also includes advanced spam filtering, custom email templates, custom domains, and virus scan file uploads.

  • Agency Plan: Priced at $90 per month, this plan includes enhanced deliverability and priority support.

All plans include a 14-day free trial. If you exceed your submission limit, submissions over your monthly cap will still be delivered. Extra submissions are billed accordingly, ranging from $5.25 per 1,000 for 1 - 5,000 extra submissions to $2.00 per 1,000 for 100,001 - Unlimited extra submissions. If you need more storage, it's charged at $5 per 5GB per month. For larger plans or custom solutions, you can contact their sales team.

Please note that these prices are as of the latest update and may vary. Always check the official website for the most accurate and up-to-date information.

Payment Method

Usebasin.com accepts payments from all major credit cards. The payments are powered by Stripe. PayPal payments are on the radar, but there is no timeline for implementation at this time. Always check the official website for the most accurate and up-to-date information.

Basin FAQs

FAQ

Basin Alternatives

Here are the top 10 alternatives to usebasin.com:

  1. Forms.io by 500apps
  2. Formstack
  3. Formplus
  4. Zoho Forms
  5. Tally Formidable Forms
  6. Paperform
  7. Forms.app
  8. Wufoo
  9. Jotform
  10. FormLink

These platforms offer similar services and can be considered as alternatives to usebasin.com. They provide various features such as form building, data collection, and more. Each platform has its unique strengths and may suit different needs better. It's recommended to explore each platform to find the one that best fits your requirements.

FAQ

How To Open A Basin Account?

To open an account on usebasin.com, follow these steps:

  1. Visit the usebasin.com website.
  2. Click on the "Sign up for Basin" button.
  3. Enter your first name, last name, and email address.
  4. Create a password (minimum 8 characters).
  5. Click on the "Create account" button.

After creating the account, navigate to create a new form with the 'New Form' button. Enjoy using Basin!

FAQ

Basin Return Policy?

Usebasin.com offers a 14-day free trial, so users can try the service without any risk. If not satisfied with the service at any point, users can cancel their account for a pro-rated refund. Always check the official website for the most accurate and up-to-date information.

FAQ

What are the pricing plans for Basin?

Basin offers four pricing plans: Basic ($3.33 /mo), Standard ($10 /mo), Premium ($30 /mo), and Agency ($90 /mo).
FAQ

Is there a free trial for Basin?

Yes, all plans come with a 14-day free trial.
FAQ

Can I still use Basin if I already have a form?

Yes, you can still use Basin with your existing form by generating a URL endpoint in your Basin account and copying/pasting it into your form action attribute. Then you just need to deploy the updated code to your production server.
FAQ

What does Basin's free plan include?

Basin's free plan includes 1 form endpoint, 50 submissions /mo, 90-day data retention, basic spam protection, AJAX support, and Zapier integration. It's great for testing and lite use.

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